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7 Jan / 19
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How many thermostats can I connect to an account?

dcahill    GEO KONO LUX smart home products Smart Thermostat
There is no limit to the number of thermostats you can connect to your account....
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7 Jan / 19
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I forgot the password used for my LUX account. How do I recover it?

dcahill    GEO KONO LUX smart home products Smart Thermostat
If you’ve forgotten your password, it can be reset here. Once you request it, we’ll email you a personal link that will allow you to change your password. This link is only valid for 24 hours....
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7 Jan / 19
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How can I change units from Fahrenheit to Celsius?

dcahill    GEO KONO LUX smart home products Smart Thermostat
The units used on the web and mobile applications can be changed by logging into the web app and editing your profile. On the profile page you can change your Temperature Preference. This change will be applied to the web and mobile apps. To change the preference on KONO, please...
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7 Jan / 19
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I put my thermostat in Auto mode. Why can’t I change the Set Temperature?

dcahill    GEO KONO LUX smart home products Smart Thermostat
If your thermostat is in Auto mode, Heat or Cool modes will be automatically activated within the range of your heating and cooling schedules. You may notice that on the website and mobile apps you can’t make any temporary changes to the current Set Temperature. Additionally, you won’t see the...
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7 Jan / 19
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What happens if my thermostat goes offline?

dcahill    GEO KONO LUX smart home products Smart Thermostat
Your thermostat will maintain the schedule you have set for it even when it’s not connected to the Internet. To reconnect your thermostat:   First check that your wireless router is working and you have access to the Internet. If your Internet connection or router is down, your thermostat will...
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7 Jan / 19
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How long does it take for changes I make on the website or mobile apps to take effect?

dcahill    GEO KONO LUX smart home products Smart Thermostat
Changes you make to your thermostat settings from the website can take up to five minutes to take effect on your thermostat. For the mobile app, changes should take effect within one minute when your smart phone is connected to the same wireless network as your thermostat. Changes made from...
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7 Jan / 19
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Will using Alexa voice commands through the LUX Products Skill interfere with my LUX mobile app?

dcahill    GEO KONO LUX smart home products Smart Thermostat
Alexa will not interfere with the Lux mobile app. Changes requested through Alexa voice commands will be visible on the thermostat display screen, the mobile app, and in the my.luxproducts.com web portal. A list of voice commands available for use with Alexa can be found here  ...
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7 Jan / 19
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GEO Specs and Features

dcahill    GEO Smart Thermostat
“Meet LUX/GEO – a smart, easy to install, easy to use thermostat. We know life is busy – work, errands, kids… GEO can keep up with it all! GEO is loaded with features to help you stay comfortable and save money whether you’re home or away! GEO offers you the...
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7 Jan / 19
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My heating and cooling are running together on my new GEO, why?

dcahill    GEO Smart Thermostat
​ If you’ve just installed your GEO and you find that your heat and cooling are running simultaneously the culprit is likely the yellow Y1-W1 jumper on the back. To correct this, follow the instructions below: ​ ​ Remove the thermostat from its backplate Move the yellow Y1-W1 Jumper so...
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7 Jan / 19
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Geo Hardware and Software Reset

dcahill    GEO Smart Thermostat
Software Reset will remove all the thermostat user defined settings. You will need to do setup all over again. Hardware reset will basically just reboot the thermostat.   To do a software reset on the Geo press towards the blue arrow to access the Menu, rotate the dial and select Settings, press...
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7 Jan / 19
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Geo Lock

dcahill    GEO Smart Thermostat
You can lock the Geo so that no changes may be made from the thermostat itself.  Press the dial towards the Blue Arrow two times. On the second press, hold it down for ten seconds and a small lock will appear on the thermostat indicating that the thermostat is now...
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7 Jan / 19
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Navigating the LUX GEO menu

dcahill    GEO Smart Thermostat
The GEO comes pre-configured with industry standard and generally optimal settings, you may wish to adjust them to make it a perfect fit for your home. Pressing the dial in the direction of the Blue arrow will access the menu; revealing Mode, Fan, Schedule, Runtime and Settings options. Mode: Allows...
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