If your thermostat is behaving erratically or something strange is in the display, hitting “Reset” buttons can often correct the problem.
Try this first since it does not erase anything. Take the front of the thermostat off the wall and look for a small black round reset buttons labeled “HW RST” Hold this button down for at least 5 seconds. The screen should fully populate temporarily.
If this does not correct the problem, proceed to a Software Reset
These steps will erase your custom program settings, so write down all temperatures and start times before you begin.
Look for a small black round reset button labeled “SW RST” Hold this button down for at least 5 seconds. The screen should fully populate temporarily.
The day & time will still be correct, but you will have to enter back in all your custom program values.
Place thermostat front cover back on the wall.